{"id":47529,"date":"2021-05-20T09:47:57","date_gmt":"2021-05-20T07:47:57","guid":{"rendered":"https:\/\/smarthealth.live\/?p=47529"},"modified":"2021-06-02T07:30:35","modified_gmt":"2021-06-02T05:30:35","slug":"proximus-lance-doktr-une-application-belge-de-teleconsultation-medicale","status":"publish","type":"post","link":"https:\/\/smarthealth.live\/fr\/2021\/05\/20\/proximus-lance-doktr-une-application-belge-de-teleconsultation-medicale\/","title":{"rendered":"Proximus lance Doktr, une application belge de t\u00e9l\u00e9consultation m\u00e9dicale"},"content":{"rendered":"

C\u2019est officiel, depuis ce mois-ci, les Belges affili\u00e9s \u00e0 une caisse maladie peuvent utiliser gratuitement l'application de t\u00e9l\u00e9consultation Doktr. Disponible sur smartphone, il s\u2019agit d\u2019un nouveau projet d\u00e9velopp\u00e9 par Proximus. Pour y parvenir, la c\u00e9l\u00e8bre soci\u00e9t\u00e9 de t\u00e9l\u00e9communications a fait appel \u00e0 l'expertise de Doktor.se., la soci\u00e9t\u00e9 su\u00e9doise r\u00e9put\u00e9e pour \u00eatre un fournisseur majeur en solutions de e-sant\u00e9.<\/strong><\/p>\n

Les Flamands et les Wallons peuvent d\u00e9sormais acc\u00e9der \u00e0 une consultation num\u00e9rique avec un m\u00e9decin affili\u00e9 via Doktr. L'application n'est pas un service d'urgence et n'est utilis\u00e9e que pour des maux courants, tels que la grippe (\u00e9galement la COVID-19), les allergies, les maladies infantiles, les probl\u00e8mes cutan\u00e9s b\u00e9nins, les troubles du sommeil ou encore les infections des voies urinaires... \u00a0Une note ou un certificat m\u00e9dical peuvent \u00e9galement \u00eatre obtenus \u00e0 distance. N\u00e9anmoins, en cas de sympt\u00f4mes plus graves, il vous sera conseill\u00e9 de vous rendre aux urgences de l'h\u00f4pital le plus proche.<\/p>\n

comment fonctionne l'application ?<\/strong><\/h3>\n

Propos\u00e9e en fran\u00e7ais et en n\u00e9erlandais, les utilisateurs belges peuvent t\u00e9l\u00e9charger gratuitement l'application et se connecter via Itsme, l'outil d'identification num\u00e9rique s\u00e9curis\u00e9. Par la suite, l'avis ou la prescription d'un m\u00e9decin peut \u00eatre demand\u00e9. Les plus jeunes ont \u00e9galement la possibilit\u00e9 d\u2019\u00eatre pris en charge. Les parents donnent leur autorisation en se connectant eux-m\u00eames \u00e0 l'application, puis en indiquant que leur enfant a besoin d'un avis m\u00e9dical. Les t\u00e9l\u00e9consultations sont disponibles les jours ouvrables entre 9h00 et 17h00. Une fois connect\u00e9, l'assistant num\u00e9rique de Doktr, nomm\u00e9 Lisa, commencera une session et vous posera un certain nombre de questions comme vos donn\u00e9es personnelles (\u00e2ge, sexe\u2026), vos ant\u00e9c\u00e9dents m\u00e9dicaux et vos sympt\u00f4mes. Gr\u00e2ce \u00e0 vos r\u00e9ponses, le m\u00e9decin pourra ainsi mieux se pr\u00e9parer \u00e0 la consultation afin de faire le meilleur pr\u00e9diagnostic possible.<\/p>\n

D\u00e8s qu'un m\u00e9decin est disponible, un appel t\u00e9l\u00e9phonique ou un appel vid\u00e9o est lanc\u00e9. L\u2019heure du rendez-vous est mise \u00e0 jour instantan\u00e9ment. Si habituellement, la t\u00e9l\u00e9consultation \u00e0 lieu apr\u00e8s quelques minutes, aux heures de pointe une file d'attente est mise en place. L'utilisateur est alors tenu inform\u00e9 du d\u00e9lai d'attente via des notifications. \u00c0 la fin de la t\u00e9l\u00e9consultation, les conseils du m\u00e9decin sont affich\u00e9s sous forme de r\u00e9sum\u00e9 dans l'application. Dans le cas d\u2019une prescription d\u2019un m\u00e9dicament, elle appara\u00eetra dans la fonction de chat de l'application pendant 48\u00a0heures. Ensuite, ils resteront disponibles en ligne sous \u00ab\u00a0Ordonnances de m\u00e9dicaments ouvertes \u00bb dans le portail f\u00e9d\u00e9ral de la sant\u00e9 Mining Health. Les pr\u00e9scriptions qui n\u00e9cessitent un suivi m\u00e9dical intensif ou qui comportent des risques de d\u00e9pendance ne seront pas prescrits.<\/p>\n

Autre fonction int\u00e9ressante pour les utilisateurs qui sont malades et inaptent au travail. Ils peuvent demander un certificat m\u00e9dical via l'application. Si le m\u00e9decin confirme l\u2019incapacit\u00e9 \u00e0 travailler, celle-ci est r\u00e9dig\u00e9e et ajout\u00e9e \u00e0 l'application. Tout comme la prescription de m\u00e9dicaments, le certificat du m\u00e9decin restera \u00e9galement disponible pendant 48\u00a0heures. Apr\u00e8s cela, toutes les informations sensibles seront supprim\u00e9es. Les frais de consultation sont enti\u00e8rement pris en charge par la caisse d'assurance maladie belge (si l'utilisateur y est affili\u00e9). Lanc\u00e9 depuis juin\u00a02021, les utilisateurs peuvent d\u00e9sormais t\u00e9l\u00e9charger Doktr gratuitement depuis l'App Store ou Google Play.<\/p>\n

Les g\u00e9n\u00e9ralistes belges peuvent adh\u00e9rer<\/strong><\/h3>\n

Doktr ne fait appel actuellement qu\u2019\u00e0 des m\u00e9decins g\u00e9n\u00e9ralistes. Ces derniers peuvent cependant orienter leurs patients vers un autre sp\u00e9cialiste de soins sur la base d'une \u00e9valuation m\u00e9dicale. Pour adh\u00e9rher \u00e0 l\u2019application, un formulaire doit \u00eatre rempli, dans lequel le num\u00e9ro NIHDI (National Institute for Health and Disability Insurance) est requis. Apr\u00e8s quelques jours, une r\u00e9union sera programm\u00e9e avec Doktr o\u00f9 le processus de t\u00e9l\u00e9consultation sera expliqu\u00e9. Ensuite, les m\u00e9decins peuvent se connecter quand ils veulent et planifier eux-m\u00eames leurs disponibilit\u00e9s pour une consultation num\u00e9rique. Ils continuent d\u2019\u00eatre guid\u00e9s par Doktr quant \u00e0 l\u2019utilisations des outils num\u00e9riques avec des cours suppl\u00e9mentaires.<\/p>\n

Proximus nous pr\u00e9cise tout de m\u00eame qu'aucun m\u00e9decin g\u00e9n\u00e9raliste ne sera employ\u00e9 par la soci\u00e9t\u00e9 de t\u00e9l\u00e9communications. Ils sont actuellement en train d\u2019int\u00e9grer les m\u00e9decins belges qui souhaitent proposer leur consultation via la plateforme Doktr. Les premiers inscrits sont ceux qui avaient d\u00e9j\u00e0 manifest\u00e9 de l'int\u00e9r\u00eat pour le concept lors de la phase de d\u00e9veloppement de l'application. Ils re\u00e7oivent alors une formation pour apprendre \u00e0 travailler progressivement avec l\u2019application. La soci\u00e9t\u00e9 esp\u00e8re qu\u2019\u00e0 un stade ult\u00e9rieur, Doktr sera ouvert \u00e0 tous les m\u00e9decins belges.<\/p>\n","protected":false},"excerpt":{"rendered":"

C\u2019est officiel, depuis ce mois-ci, les Belges affili\u00e9s \u00e0 une caisse maladie peuvent utiliser gratuitement l'application de t\u00e9l\u00e9consultation Doktr.<\/p>\n","protected":false},"author":43,"featured_media":47489,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"image","meta":{"_acf_changed":false,"footnotes":""},"categories":[4652],"tags":[],"class_list":["post-47529","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-nouvelles","post_format-post-format-image"],"acf":[],"yoast_head":"\nProximus lance Doktr, une application belge de t\u00e9l\u00e9consultation m\u00e9dicale - Smarthealth<\/title>\n<meta name=\"description\" content=\"C\u2019est officiel, depuis ce mois-ci, les Belges affili\u00e9s \u00e0 une caisse maladie peuvent utiliser gratuitement l'application de t\u00e9l\u00e9consultation Doktr.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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